Shipping policy
PowerFlow Shipping Policy
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Shipping Policy
PowerFlow
1. Overview
This Shipping Policy outlines how orders are processed and delivered by PowerFlow. We aim to provide reliable and efficient delivery across South Africa.
2. Processing Time
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or public holidays
- You will receive a confirmation once your order has been shipped
3. Delivery Options
Standard Shipping:
- Estimated delivery time: 8–11 business days
Express Shipping:
- Estimated delivery time: 5–7 business days
Please note: Delivery times are estimates and may vary depending on your location and courier delays.
4. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected delivery method. Promotions or free shipping offers may apply from time to time.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to reflect.
6. Delivery Issues
- Ensure your delivery details are correct when placing your order
- PowerFlow is not responsible for delays caused by incorrect addresses
- If your package is delayed or lost, please contact us for assistance
7. Damaged or Missing Items
- Report damaged or missing items within 48 hours of delivery
- Provide photos and your order number for assistance
8. Contact Information
PowerFlow
Email: powerflow@outlook.com
Phone: 067 645 8345